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Support Services
After-sales service hotline: 0513-88865675 Jiangsu Edna generic product design, development, production, installation, each link process quality priority and quality is life consciousness, to a successful job quality, loyal to the service spirit, providing customers with high efficiency, energy-saving, environmental protection, safety of products, and providing technical consulting service, high technology has a number of highly qualified, a strong sense of responsibility, skillful, experienced professional service team to provide users with high-quality, efficient after-sales service, providing customers with comfortable and assured Edna one-stop services: 1 Quality warranty: equipment, qualified quality guarantee period for 12 months, and implement quality guarantee period of 12 months free warranty obligations, Lifelong maintenance service, 2, the warranty period for us, in the design, manufacture, installation and procurement of quality problem, we are responsible for free repair or replacement, until the solution to the problem. As for customer operation personnel issues improper use, party b is responsible for maintenance, spare parts for only the travelling fees and maintenance service, etc. Will be exempted from JianXiuFei, Warranty expires, if malfunction, user maintenance personnel cannot solve, instant response, only collect fees and maintenance spare parts, service personnel travelling, JianXiuFei etc, 3 the acceptance of our equipment, the technical personnel in the user guide service tracking equipment trial, Regular telephone return tracking service, 4 and the establishment of a sound files, to establish inspection equipment are already completed a computer file management, including the project auxiliary parts list, For completed equipments and customer service, signed for clients regular maintenance, maintenance and overhaul of equipments to ensure the normal operation of the customer device. 5, quick service: to provide high-quality, efficient, quick after-sale service. If the equipment problems, then notify users after two hours, major problems telephone service 24 hours arrived at the scene, And do not satisfied service "users; don't stop". |